You can cancel your Color Swatches subscription without uninstalling the app. If you are taking a break and want to keep your setup, cancel through Billing and leave the app installed.
Cancel your subscription
Open Billing in Color Swatches.
Open Actions and select Cancel subscription.
Confirm by selecting Cancel subscription.
Your groups, swatches, and settings stay saved while the app remains installed. Canceling does not start the 180-day data-removal period that applies after uninstalling.
Swatches may remain visible for a limited time after cancellation. If you receive a Subscription required email, you have 30 days from that email to resubscribe before access is restricted and storefront swatches turn off. Canceling is not a way to keep using storefront swatches permanently for free.
When you are ready to return, open Billing, choose a plan, and approve the subscription in Shopify.
Uninstall the app
In Shopify admin, open Settings > Apps.
Open the menu beside Platmart Color Swatches and select Uninstall.
Confirm the uninstall.
Uninstalling cancels the app subscription and removes the app's storefront widgets. Your Shopify products remain in your store.
The app retains your product groups and swatch data for 180 days after uninstalling. After that retention period, groups, swatches, option data, and other catalog records can be deleted. Reinstalling later may require rebuilding your setup.
If you want a copy of your group data before uninstalling, export your groups to CSV. The export covers the primary group option and swatch data; it is not a complete backup of every app setting or relationship.
Reinstall and restore your setup
Reinstall Color Swatches on the same Shopify store.
Choose and approve a plan when prompted.
Review the groups and swatches retained from your previous installation.
Follow Enable swatches in your theme to check the product and collection widgets in your current theme.
Reinstall within 180 days if you want to reuse retained group and swatch data. The app may show its setup steps again even when that data is still present.
Reinstalling does not grant another exploration period or restart a used trial. Shopify's subscription confirmation shows any trial time available to your store.
A charge appears after cancellation or uninstall
Stopping the subscription prevents future recurring charges, but a charge from the current billing cycle can still appear on a Shopify bill. See Shopify's explanation of app charges.
If you need help with a charge or want to request a refund, contact support with your store URL, the app charge amount and date, and when you canceled or uninstalled. The team needs to review the charge before confirming a refund or credit.